For most startups, one of the apparent problems is to gauge the user feedback as it may seemed simplistic, but the implementation is not easy. In real life, if you’re a small startup owner with the funding issue, and do not have the ability to hire a dedicated online Community Manager, then you might need to check out this SuggestionBox.
In fact, I came across this Web-based suggestion tool for quite some time, and until today, I still believe it is a noteworthy app to create for the sake of building a good relationship with the customers, as well as the employees. Starting to use it, there is a premium version for a monthly fee of $49.50 for company and a full-fledged suggestion management system will be in place to use in the commercial sector. However, individual users are allowed to sign-up for free and make the sound suggestions as they actually are, whether it is to extend the service’s functionality or report the bug for a software when they used for instance.
On the SuggestionBox, you won’t find many visible suggestions as most of them are hidden for the internal use by the relevant company. But a second look at the Closet Couture page on SuggestionBox allows me to get a basic grasp of which feature to be solved would be most useful to its users. In the other end, there is a dashboard for users where they can find the status of their suggestions submitted, in the range from “New,” “Under Review” to “Implemented.”
Which features do you consider essential for the services you use and you want them to hear? Try SuggestionBox.
